Key to achieving and maintaining optimum communications performance is ensuring that systems are running current software and integrating properly with the network. But software updates sometimes fall low on the priority list, especially when IT resources are scarce or overcommitted, or when rolling out new services and applications is the primary focus. Rather than gamble that updates will be installed correctly before any problems crop up, consider our cost-effective services to help manage updates.
Benefits• Augment in-house resources with additional support for your software update and change management processes. • Free senior in-house technical resources from routine software update tasks so they can focus on your business priorities. • Avoid the time and expenses of troubleshooting or backtracking software updates when you rely on Avaya experts to keep systems current and integrated. • Budget an annual item for software update management.
OFFERINGS• Product Correction Support for TDM or IP Systems • Software Release Management for IP Systems
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