| The Phone Manager application offers control of the telephone
terminal from the users' PC. Phone Manager is available in three
versions; Phone Manager Lite, Phone Manager Pro and Phone Manager
PC Softphone (VoIP mode). For Phone Manager Lite and Phone Manager Pro, this is similar to
the PC-based IP Soft-phone except that the conversation actually
takes place via a standard telephone terminal rather than the PC's
soundcard. The Phone Manager PC Softphone adds PC-based telephony
via a sound card or USB headset/handset to the product.
What's New With This ReleaseWith IP Office R4.0, Phone Manager has a new look and feel similar
to IP Office SoftConsole and other Avaya software applications.
Common icons have been enhanced for easier usability. Advice of
Charge information is available (ISDN provider-dependent).
Business Benefits• Enhances productivity • Supports more effective call handling—increasing customer
satisfaction • Save money—combine Phone Manager applications with entry-level
phones • PC Softphone supports mobile, traveling workers. Lowers long-distance costs. Makes it easier for travelers to stay in touch with co-workers and customers
FEATURES• Caller ID/Name Presentation • Call History • Desktop PC Telephony Controls • Intelligent Desktop
TECHNICAL | | RESOURCESApplication Notes
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