Communications Platform
Improving business operations and processes with communications applications leads to productivity increases and better customer service. Intelligent Communications platforms from Avaya provide the foundation for creating and deploying applications, either as standalone solutions or that work in conjunction with existing applications.

 Products for Small Business
Avaya communications solutions for small businesses are designed to streamline communications and nourish customer relationships. Today small businesses need more than just phones to stay in contact with customers.

 Converged Infrastructure
Business Communications Applications are as reliable and available as the supporting infrastructure. Avaya Media Server, Gateways, Switches, and WAN Access have set the standard for High Availability.

 Unified Access
Unified Access devices intelligently connect people to their messages the way they want; regardless of mode, location, or technology.

 Intelligent System & Network Management
System and network management software comes in several packages to meet the need of every enterprise.

 Unified Communications
These solutions enable faster and more effective communications and collaboration across your enterprise. Applications include telephony, conferencing, email, voice mail, instant messaging, video, and collaboration across a variety of interfaces be it PC or web-based clients, telephones and mobile devices, or speech.

 Products for Midsize Business
The Avaya Midsize Business Communication Applications deliver Intelligent Communications to improve processes and deliver competitive advantages to businesses with 100 to 1,000 employees.

 Customer Interaction Suite of Applications
Provides enterprises with the means to optimize the value of every contact.

 Telephony Applications
These applications are the next generation of Avaya call processing software that is open, scalable, and highly reliable. Capabilities include system management, intelligent routing, enterprise communications networking, and application integration through programming interfaces.