InAAU Maintains Positive Relationships Between Avaya and Its Customers

For a successful business, there is no substitute for fostering constructive engagement with your best customers. That is certainly true for Avaya.

Our strategic relationship with the International Alliance of Avaya Users (InAAU) helps us sustain a vital, two-way flow of information that is key in our drive to provide the world's finest communications solutions. InAAU helps Avaya and our customers sustain a real win-win relationship.

The participation of InAAU members in Avaya's evolving business is an essential part of our success. When Avaya is planning and developing new solutions, these customers have special opportunities to contribute their ideas and experience. They are involved with user qualification and Beta trials of new offers. We count on our InAAU members to provide clear and honest evaluations of the products and services that make up our solutions.

In turn, Avaya executives make sure InAAU members receive the latest news about the company's solution strategy. Avaya customer assistance teams are dedicated to resolving any sales, billing or maintenance issues that arise. We consider InAAU to be part of our team of strategic alliances, with members contributing their knowledge, experience and candor to help ensure our continued success now and in the future.

InAAU members have a unique opportunity to influence the success of Avaya policies and solutions—and their own success. The organization's program of conferences, peer networking, Web portal and print publications helps members excel as information technology and telecommunications professionals. Bottom line: both InAAU members and their companies are better able to achieve their goals.

For more information about InAAU and the Avaya/InAAU relationship, visit the International Alliance of Avaya Users at http://www.inaau.org/