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 | | | |  | Avaya Israel Appoints Meir Friedman Sales Manager (05-Nov-2008) | | | | Avaya Inc., a global leader in business communications applications, software and services, today announced the appointment of Meir Friedman to the role of sales manager, Israel, reporting directly to Sean McCaffery, area sales leader, Avaya Southern Europe. |
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| | | | Avaya Positioned in Leaders Quadrant for Corporate Telephony (18-Aug-2008) | | | | Avaya Inc., a leading global provider of business communications software, systems and services, announced its placement by Gartner Inc. in the Leaders quadrant of its new 2008 Magic Quadrant report on the corporate telephony market. |
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| | AVAYA to Provide a Unified Communications Solution for NBC Universal During the Beijing Olympic Games (12-Aug-2008) | | | | This year, NBC Olympics completes the migration to a full IP Telephony infrastructure and begins taking advantage of Unified Communications applications. For the first time, communications fly at gigabit speeds over a single, voice and data network to more than 700 IPphones on workers' desks. Mobility is the first application to find its way the NBC Olympics communications tool kit, supporting staff providing Olympic news coverage at a broad range of venues. |
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| | European Businesses Clamour For “Always-On” Customer Service (28-Jul-2008) | | | | Ninety-one percent of Europe’s senior business managers say they are more likely to choose a supplier that makes its customer service functions available 24/7, according to independent research commissioned by Avaya Inc., a leading global provider of business communications applications, systems and services. In fact, more than 89 percent of respondents surveyed indicated they are willing to pay premium prices for “always-on” access. |
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| | | Avaya Leads Worldwide Contact Centre Market in Both Revenues and Shipments (14-Jul-2008) | | | | Avaya Inc. is leading the worldwide contact centre market, according to Gartner’s new report on this key market driving customer service for companies around the globe. The report, which measured 2007 global contact centre market share, states that “Avaya is number one” in contact centre revenue and shipments across all measured categories and regions, including the market for Internet protocol (IP)-based contact centres. |
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