The awards were given in recent competitive reviews conducted by Miercom and published in BCR. In the review of IP telephony applications, Avaya received the award for Best Mobility Support, 2005 Advanced Applications for its "burgeoning array of supported mobile clients and features." In a separate review of IP-based contact centers, Avaya received a Best IP Contact Center Reporting award for the advanced, yet easy-to-use capabilities of Avaya's multichannel contact management and reporting platforms. | 
