Avaya and Unisys deliver comprehensive customer relationship management (CRM) solutions that help you respond effectively to customer needs while improving business performance and maximizing return on investment (ROI). Avaya combines leading Contact Center and Converged Communications solutions with global integration services, in-depth business processes knowledge and major vertical markets expertise from Unisys. This powerful alignment of two CRM industry leaders offers you end-to-end CRM solutions from your desktop to your data center. Business Benefits • Deep market knowledge and industry expertise • Proven worldwide CRM experience • Scalable, reliable solutions • Traditional services as well as mobile, voice and wireless solutions • Flexible offerings from initial consultation to integration |