Avaya and Orange Business Services (formerly Equant) have created a global strategic alliance partner relationship to jointly sell and deliver IP Telephony and Contact Center solutions to multinational companies worldwide.
 
The partnership allows Orange Business Services to leverage Avaya's world-class technology and market leadership to create IP Telephony and Contact Center services and further expand the Orange Business Services Enterprise Telephony Solution.  Meanwhile, Avaya is leveraging Orange Business Services’ extensive global reach for IP Telephony solutions in nearly 100 countries and the advanced features of its "intelligent network."
 
The first joint offering, available today, is a managed IP Telephony communications solution designed specifically for multinational companies.  The solution boasts a high degree of flexibility and scalability and integrates a comprehensive layer of Avaya applications with a feature-rich VoIP VPN service from Orange Business Services.  The new offer includes integrated, end-to-end lifecycle support from consulting to implementation and ongoing managed services support.  In addition, Orange Business Services will provide a utility-based hosted IP communications services for selected customers based on Avaya technology.
 
Business Benefits